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The Glasshaus reception hall at night, its tall windows glowing warm against a black sky, string lights over the empty terrace

Accessibility

Accessibility statement for elevateentertainment.com.

About this pageWhat we aim for, how we check, where the site still falls short, and how to reach us. Last updated: November 9, 2026.

Glasshaus, 2025 · photo Chris Killingsworth Photography

The statement

How does Elevate Entertainment make its website accessible?

Last updated: November 9, 2026

1. Our goal: a website everyone can use

Everyone should be able to plan a night with us, whatever device they use and however they use it. That includes people who use a screen reader, a keyboard instead of a mouse, screen magnification, captions or voice control.

This statement covers elevateentertainment.com. Our quote builder and booking pages run on go.elevateentertainment.com, which section 4 lists until we check it the same way.

2. The standard we aim for: WCAG 2.2 AA

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We do not claim that the site fully meets them yet. WCAG is published by the World Wide Web Consortium (W3C).

3. How we check the site

  • Automated tests. We test every page with automated tools after each change and fix what we find.
  • Design checks. We plan for accessibility when each page is designed. We check text contrast, heading order, image descriptions, keyboard use and how pages behave when your device asks for less motion.
  • An outside review. A full review by an outside accessibility tester is planned.

Automated tools find some problems, not all of them. That is why we also want to hear from you.

We do not use an accessibility overlay or toolbar. We fix the pages themselves.

4. Where the site still falls short

Some parts of the site still fall short, and some come from other companies whose accessibility we cannot fully control:

  • Some films play in YouTube's video player.
  • Some films may not have accurate captions yet.
  • The short silent film at the top of the homepage has no pause button.
  • Some forms and scheduling calendars run on outside platforms our team uses.
  • Our quote builder and booking pages run on go.elevateentertainment.com, which these checks do not yet cover.
  • Links to review sites and social media open services run by others.
  • Your agreement, invoices and planning tools come through our client booking platform, which another company runs.

5. Tell us about a barrier

If anything on this site gets in your way, contact us and we will help you another way. If you need information in another format, tell us that too:

It helps to tell us the page, what you were trying to do and what got in the way.

We reply by the end of the next business day.

6. You never need the website to book

Our team can take your event details, check your date, send your quote and walk you through your agreement by phone or email.

7. How we keep this statement current

We review this statement every six months and whenever the site changes in a way that affects it. The date at the top shows the last review.

Get help

How do you report an accessibility barrier to Elevate Entertainment?

Email, call or write to us. Tell us the page, what you were trying to do and what got in the way, and we will help you another way.

Questions about accessibility

hello@elevateentertainment.com or (816) 477-4077

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